If you keep the same mobile phone number and you are just changing your smartphone device, then you can recover your PARKUNLOAD's account by following the next steps:
- Download the PARKUNLOAD mobile app for drivers to your new mobile device.
- On the initial screen, indicate your mobile phone number.
- You will soon receive an SMS message with a code that you must enter in the mobile application.
- If the code is correct, you will have access to your account: vehicles, parking, history, configuration, etc.
It is important to note that you can only retrieve your driver's data from PARKUNLOAD if you keep the same mobile phone number. Otherwise, you must go back to the user registration process with your new mobile phone number.
Change your mobile phone operator
Changing the mobile operator while maintaining the same mobile phone number does not affect your user account in PARKUNLOAD platform.